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FAQ

  • Who can participate in this Guinness 2026 Promotion?

    This promotion is open to all non-Muslim residents in Malaysia aged 21 years and above. All entries are subject to terms and conditions.

  • When is the promotional period?

    Guinness 2026 Promotion will run from 1st April till 31st May, 2026

  • How can I participate in this promotion?

    Pubs Bar:
    1. Purchase 2 set (draught)/ bucket (pints) of Guinness Products in a single receipt.
    2. Scan QR code to submit the receipt via Online Redemption Form.

    3 1 x Free Guinness Retro Ceramic Mug will be sent to you shortly after.
    Promotion period: 1st April 2026 to 31st May 2026

     

    Coffee Shop and food court
    1. Purchase 3 x Big Bottles of Guinness Foreign Extra Stout.
    2. Redeem 1x FREE Guinness Retro Ceramic Mug in-store.

    Promotion period: 15th April 2026 to 31st May 2026

     

    99 Speedmart

    1. Purchase 2 x 4-can Pack of any Guinness Products in a single receipt.

    2. Redeem 1x FREE Guinness Retro Ceramic Mug in-store.

    Promotion period: 15th April 2026 to 15th July 2026


    Hyper/supermarkets

    1. Purchase 2 x 4-can Pack of any Guinness Products in a single receipt.

    2. Redeem 1x FREE Guinness Retro Ceramic Mug in-store.

    Promotion period: 15th April 2026 to 31st May 2026


    Shopee & Lazada
    1. Purchase 2 x 4-can Pack of any Guinness Products in a order.

    2. 1x FREE Guinness Retro Ceramic Mug will be sent to you shortly after.

    Promotion period: 1st April 2026 to 31st May 2026

     

    Convenience & mini markets
    1. Buy RM50 worth of any Guinness products in a single receipt
    2. Scan QR code to submit the receipt via Online Redemption Form.

    3. 1 x Free Guinness Retro Ceramic Mug will be sent to you shortly after.
    Promotion period: 1st April 2026 to 31st May 2026

  • What are the participating brands for the promotions?

    The participating brand for all the promotions stated is for Guinness only.

  • How do I submit my receipt?

    1.Scan the QR code as printed on the in-store point of sale materials or visit guinnesscreds.guinnessmsia.com/receipt-submission/submit-now/

    2.Fill up the form and upload your receipt. Please ensure that all details submitted are accurate.

    3.Upload your receipt. Please ensure that proof of purchase is clear and legible for verification purposes.

    4.Successful entries will be notified through Email or sms.

  • Can I combine two receipts to participate in the promotion?

    No, entries can only be made on a single receipt to be valid for the promotion.

  • Is there a limit to the number of entries that can be submitted throughout the campaign period?

    Each participant (per phone number) is limited to 3 entries throughout the campaign period.

  • How to check my entry status?

    Participants can check their entry status here at guinnesscreds.guinnessmsia.com/receipt-submission/entry-tracker/ via the mobile number submitted.

  • How will I know if I have been selected as a winner?

    Winners will be notified via Whatsapp or email. Participants can also check the winners list on guinnesscreds.guinnessmsia.com.

  • Can I transfer my prize to someone else?

    No, the prize is non-transferable and cannot be exchanged for cash or other alternatives.

  • Are there any taxes or additional fees associated with the prize?

    No, the prize will not be subject to tax and there are no additional fees placed upon winners. The winner will receive the prize as described in the terms and conditions, without any additional charges or deductions.